The Trop Co

The delivery was brilliant, overnight service. Heat packs still warm. Unfortunately I recieved a pleco that was deformed. Quite obvious a genetic issue. I appreciate the great customer service, and was offered a refund immediately. The other fish, shrimp and snails arrived perfect. Only leaving the lower review for shipping out a fish with deformities.

Cannot recommend enough. Over the years I have purchased livestock and live plants from various specialist outlets with mixed results. The main thing that stands out to me with this company is the welfare and overall health and standard of both the shrimp and the plants I've received. The shipping speed and standard of welfare for the animals being couriered was outstanding. Huge amount of protection, heat packs and thought clearly goes into transporting their livestock. The shrimp themselves are a difficult species to find in a good condition, being handled too often as disposable profit, but the two specimens I received from Trop Co were in paramount condition, and were clearly well cared for prior to arriving with me. 5 days later, they have taken well to their new home and are feeding and exploring slowly as they settle in. (Named Grawp and Ludo 😊) The live plants were also in excellent condition. Very healthy, and far a superior quality to plants I have happily received for the same price etc from other companies. Shrimp and snail safe, they are also settling well in my tank, looking healthy and stable. Not a massive reviewer, but wanted to share as I know how hard it can be to find good morals re welfare and quality in a livestock supplier, and as a secret fish nerd/ lover I don't generally have anyone to ask so I rely on reviews to find good stuff for my fish babies. Hope this helps you to decide if you're in the same boat as me ☺️🐟🦐 Overall, wish I'd found this company sooner! 11/10

The delivery was brilliant, overnight service. Heat packs still warm. Unfortunately I recieved a pleco that was deformed. Quite obvious a genetic issue. I appreciate the great customer service, and was offered a refund immediately. The other fish, shrimp and snails arrived perfect. Only leaving the lower review for shipping out a fish with deformities.